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How It Works

Booking

Once you have decided on your date and number of courses a 25% deposit of the quoted amount is required within 48 hours.

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Once received your booking will be confirmed and your menu will be provided. This deposit is non-refundable. Please be aware that we cannot hold dates without a deposit.

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Your final payment will be due no later than 7 days prior to the event. Cash payments on night are welcome.

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Your final menu will be confirmed 7 days prior to your event with any seasonal changes.

 

To avoid delays please ensure we have received your dietary requirements and confirmed guest number by this time.

Vouchers

If you are using a gift voucher as payment for your booking, once the gift voucher has been redeemed and the date confirmed via email then the standard cancellation terms and conditions will apply. If you need to postpone prior to 10 days before the event then we will move the monetary amount towards your new date without penalty. If you need to postpone within 10 days then the amount minus 25% will be transferred to your new date. 

In the event that you need to cancel within 7 days of the booking the full amount of the gift voucher will be forfeit. 

Vouchers cannot be honoured once the expiry date has elapsed.

Changes to menu/guest numbers

If your numbers change prior to the date please let us know as soon as possible.

If your numbers increase to be over 8 people then please be aware that we may need to invoice you for extra staff.

(Depending on the menu you have selected and on a case by case basis).

An additional chef is charged at $55 per hour for a minimum of 4 hours, Waitstaff are charged at $45 per hour, minimum of 4 hours.

 

If your numbers decrease within 7 days of the event, then please be aware there are no refunds of

funds already paid as ingredients will have already been purchased. 

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Menus

Menus are created on a seasonal basis and may differ from the sample menus on the website. Your menu will be confirmed 7 days prior to your event as long as we have received all the information about your event. Dietary requirements can be catered for and must be provided before the final menu is sent to you. The menu is a chef's choice and your party will all receive the same menu, with the exception of those with specified dietary requirements. Changes of mind regarding preferences will not be accommodated on the night. 

 

Menu requests 

If you would like a specific item included on your menu, please be aware that due to seasonal availability and rapidly increasing cost of ingredients that this may not be possible. Your menu is created around seasonal availability and asking for premium ingredients or items which are not in season may incur surcharges.

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Staffing

Each menu includes a chef, with bookings 4 or more requiring 1 waitstaff, charged additionally to provide the highest level of service. 

For our 8 course menu, 1 waitstaff is included, and 1 additional for 5-12 guests.

For Shared menus, 1 waitstaff are needed per 8 guests.

Our highly experienced service staff may help with service of your wine, holding no liability to corking, breakages or glassware failures.

No cocktails or mixed drinks can be provided, unless prior agreement for a bartender has been made. 

Due to the high quality of our menus and to ensure you get the best experience possible, bookings over 10 guests will require an additional chef. The chef is charged at $55 per hour for a minimum of 4 hours. 

If an extra waitstaff is requested, an additional charge of $45 per hour will be incurred.

Travel

Due to the rising cost of transport, travel fees will be applicable to bookings outside of The Central Coast.

Sydney = $100

Newcastle = $60

Hunter Valley = $100

Other locations available on request - We are more than happy to work with you on this.

Location and travel fees may include, but not limited to, airfares, transport, accomodation and Incurred associated costs.

Public Holidays

All bookings made on NSW public holidays will incur a surcharge of 25%

Please note, New Years Eve will incur a surcharge of 50%

Gratuities

We greatly appreciate any gratuity, all tips are divided equally between each individual who worked to make your event memorable.

Cancellation Policy + Postponing
 

No one likes to cancel an event and we will always work with you to try and secure another date when we can cook for you. 

If you do need to cancel your deposit is non-refundable. 

 

For cancellations within 7 days of the event, a 50% charge of the total bill will be applicable. 

This is to cover the cost of ingredients ordered and time spent creating your tailored menu. 

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We understand that it may sometimes be necessary to change the date of your booking. Date changes are permitted up

to 10 days prior to your event and your deposit will be moved to a future date without penalty. Date changes after this date will be classified as a cancellation.

Do keep in mind that we are generally fully booked for Saturdays 6 months in advance so you may need to be flexible if you need to change.

If your new date is more than 6 months in the future from your original date then you may be required to pay new menu pricing. 

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